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Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.rosyredhead.com (the “Site”). Once you leave the Site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.

Personal Information Collection

When “Personal Information” is mentioned in this Privacy Policy, it refers to both Device Information and Order Information. When you visit the Site, certain information is automatically collected about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, information is collected about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. This automatically-collected information is referred to as “Device Information”.

The Site collects Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, certain information may be collected from you, including your name, billing address, shipping address, payment information (for example, your credit card information), email address, and phone number. This information is referred to as “Order Information”.

Please note the Site does not alter information collection and use practices when a Do Not Track signal is received from your browser.

How is your Personal Information used?

The Site uses the Order Information that is collected generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, this Order Information may be used to:

  • Communicate with you;
  • Screen orders for potential risk or fraud; and
  • When in line with your selected preferences, provide you with information or advertising relating to The Rosy Redhead products or services.

The Site uses the Device Information that is collected to aid screening for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize the Site (for example, by generating analytics about how customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your personal information

The Site may share your Personal Information with third parties to help use your Personal Information in the manner described above. For example, the Site uses Shopify Inc. (Shopify) to power the online store -- you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. The Site also uses Google Analytics to understand how customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Your Personal Information will never be disclosed, sold, rented or otherwise provided to other companies (other than to specific third-parties required to perform necessary services on the Site) for the marketing of their own products or services, unless you independently choose to submit your information to a third-party service such as Shopify Pay.

Finally, the Site may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect the rights of The Rosy Redhead.

Your Payment Information

The Site is powered by Shopify, an online e-commerce platform that enables you to make online purchases from the Site. All purchases through the Site are securely managed through Shopify which is certified Level 1 PCI DSS compliant. You can read more about this compliance certification here: https://www.shopify.com/pci-compliant. Additionally, your payment information is encrypted on the Site using secure socket layer technology (SSL) that uses industry standard 256-bit encryption technology. The Site does not store or have access to your payment information and therefore holds no responsibility in the rare instance of an online data security breach. You can read more about how Shopify manages your Personal information here: https://www.shopify.com/legal/privacy.

If you choose a payment gateway to complete your purchase, your payment information is stored by Shopify only for as long as is necessary to complete your purchase. Once your purchase is complete, your payment information is deleted, unless you opted for Shopify to remember your Order Information, for example by subscribing to Shopify Pay for accelerated checkout. If you are subscribed to Shopify Pay, your shipping and billing information is securely stored on Shopify’s PCI compliant servers and only shared with the Site once an order is placed -- you can read more about how Shopify Pay uses your Personal Information here: https://pay.shopify.com.

As the Site does not hold any payment information, any transaction disputes will be the responsibility of the payment gateway. In the rare instance of a dispute, The Rosy Redhead can assist in resolving your dispute.

Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information shared with them for your purchase-related transactions. For these providers, it is recommended that you read their privacy policies so you can understand how your Personal Information will be managed by them.

Behavioural Advertising

The Site may use your Personal Information to provide you with targeted advertisements or marketing communications that may be of interest to you.

You can opt out of targeted advertising by using the links below:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/

Your rights

If you are a European resident, you have the right to access personal information held about you and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise this right, please contact The Rosy Redhead through the contact information below. Additionally, if you are a European resident please note your information is processed in order to fulfill a contract you have with The Rosy Redhead (for example if you make an order through the Site), or otherwise to pursue legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention

When you place an order through the Site, your Order Information* will be maintained for our records unless and until you ask for this information to be deleted.
*see “payment”.

Changes to the Policy

This privacy policy may be updated from time to time in order to reflect, for example, changes to practices or for other operational, legal or regulatory reasons.

Contact

For more information about the Site’s privacy practices, please contact The Rosy Redhead at hello@rosyredhead.com or by mail using the details provided below:
The Rosy Redhead, PO Box 70125, Houston TX 77270, United States.